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Steve Riley
Founder
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BetterBeer.com has earned a strong reputation in the hospitality industry by offering a unique Draught Quality Assurance Program that ensures the highest quality draught beer service and increased profitability for bars and restaurants.
Their goal is to help hospitality professionals perfect their draught beer service, minimize wastage, and boost sales by delivering a superior beer experience to customers.
However, as BetterBeer.com expanded their services, they recognized the need to elevate their systems and processes through digital transformation. That’s when they turned to the professional team at DIT Web Solutions.
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BetterBeer.com was looking for a customized software solution that would streamline their operations and deliver enhanced value to their clients.
They needed a partner who could develop an innovative digital platform to support their complex audit and training needs. DIT Web Solutions, known for creating highly tailored digital systems, was the perfect fit.
Together, we built two key platforms that revolutionized how BetterBeer.com serves their clients:
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Quality Assurance Platform:
This comprehensive system allows BetterBeer.com’s team to conduct digital audits in bars, restaurants, and other hospitality venues.
The platform captures critical data during each audit, including scores, historical data, pass/fail rates, and photos for documentation. This allows establishments to easily track performance trends over time and make the necessary adjustments to improve their draught beer service.
The real-time feedback feature ensures that businesses can address issues promptly, leading to better beer quality and increased sales.
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Learning Management System:
Understanding that training is essential to maintaining high standards, BetterBeer.com implemented a fully digital learning system, allowing staff to train at their own pace on any device.
This learning platform, built by DIT Web Solutions, was customized for step-by-step courses and modules on essential beer service practices, including proper keg storage, cleaning beer lines, troubleshooting equipment, and improving pour techniques.
Employees take a quiz after each module and must pass each module to ensure comprehension of the information they have studied. If a trainee struggles, the system alerts management, giving them the opportunity to provide further support to the trainee.
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Through these innovative platforms, BetterBeer.com has been able to offer highly efficient services to their clients, ultimately helping them serve better beer and boost their profitability. By partnering with DIT Web Solutions, BetterBeer.com has successfully transformed their core offerings into a modern, tech-driven solution that caters to the needs of today’s hospitality industry.
With a focus on both quality and training, BetterBeer.com continues to set the standard for draught beer service, and their collaboration with us has been instrumental in helping them achieve that mission.
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Ready to pour the perfect pint? Visit BetterBeer.com and discover how they’re helping the hospitality industry nationwide raise the bar (literally) with top-notch beer service.
Visit them today and see how they can make your establishment a beer-lover’s paradise!
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At Better Beer, we know you want to be a profitable, successful restaurateur who serves quality pints.
In order to do that, you need properly trained staff and an efficient draught system that consistently pours cold, clean, clear beer.
The problem is that in most cases, draught service techs and bartenders only receive basic hand-me-down training that is out-dated and reinforces bad habits already developed. Draught techs typically aren’t paid well and they are over-worked, so some of them cut corners.
No wonder you feel confused about why your system pours foamy beer, frustrated that guests return pints, and feel at a loss for why you can’t hit theoretical draught costs.
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Recovering Lost Draught From Line Cleaning
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Our Draught Recovery Kit lets you drain the beer from your lines the night before line cleaning and sell it the next day.
Here’s how it works:
- Your Draught Service Tech calls your manager a day or two before they are scheduled to come in and clean your lines.
- At the end of the night before your scheduled line cleaning, your closing bartender uses our caps and filler tubes to fill a growler (large glass jug) with beer from each line.
- You sell these growlers of fresh draught to guests (or staff) over the next three days.
- Clean the growlers and filler tubes.
- Repeat each time your lines are cleaned.
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DIT = Drive – Imagination – Technology
At DIT Web Solutions, we are interested in how to get through to people’s minds, how to position a product or service, and break through the noise. The whole purpose of the internet and all this technology is to get your communication across.
You need to think differently to get different results. We wanted to create a company that delivered web solutions that excited people – that captured their imagination and allowed them to think bigger than they ever thought possible about their products, their business, and even themselves.
To do that we’ve created a team of incredible thinkers and doers – people who live beyond what’s possible, right now.
Let us know more about your story and your marketing challenges today.
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